TRANSPECOS BANKS
PRIVACY NOTICE
Our Commitment to
You
Our mission is to provide you with friendly, high quality financial
services. As professionals entrusted with sensitive financial and
personal information, we are committed to the highest standards of
privacy and protection of the information you share with us. We have
adopted this Privacy Policy to help you understand how we safeguard and
use customer information. We, our, and us, when used in this notice,
means TransPecos Financial Corp. and TransPecos Banks (Alpine, Marathon,
Pecos, and Sierra Blanca).
Information We
Collect
We only use and collect information about you to administer the business
you entrust us with, to provide superior service to you, and to offer
financial products and services we think will be of interest and help to
you and your family or business.
We collect nonpublic personal information about you from the following
sources:
-
Information we receive from you on
applications or other forms;
-
Information about your transactions
with us, our affiliates, or others; and
-
Information we receive from a
consumer reporting agency.
We do not disclose any nonpublic personal
information about our customers or former customers to anyone outside
our corporate family, except as permitted by law.
Information We
Share
Service Providers and Joint Marketing: To assist us in offering you
financial products and services, we may occasionally disclose all of the
information we collect, as described above, to companies that perform
marketing services on our behalf or to other financial institutions with
whom we have joint marketing agreements. The companies that act on our
behalf or with whom we have joint marketing agreements are obligated to
keep the information that we provide to them confidential.
Information About Former Customers: We do not disclose information about
former customers, except as permitted by law.
WE DO NOT SELL CUSTOMER INFORMATION
Limitation on
Employee Access to Information
We restrict access to nonpublic personal information about you to those
employees who need to know that information to provide products or
services to you. We maintain physical, electronic, and procedural
safeguards that comply with federal standards to guard your nonpublic
personal information.
CONSUMER COMPLAINT NOTICE
TransPecos Banks, located in Alpine, Marathon, Pecos, and Sierra Blanca, are chartered under the laws of the State of Texas and by state
law are subject to regulatory oversight by the Texas Department of
Banking. Any consumer wishing to file a complaint against TransPecos
Banks should contact the Texas Department of Banking through one of the
means indicated below:
In Person or U.S.
Mail:
2601 North Lamar Boulevard, Suite 300
Austin, Texas 78705-4294
Telephone: 877-276-5554
Fax: 512-475-1313
E-mail: consumer.complaints@banking.state.texas.us
Web site: www.banking.state.tx.us
MEMBER FDIC
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